We constantly test our products for reliability. In this way we can be sure that we are delivering a quality, reliable product. Due to this and the perishability of the products we do not accept returns. If there are complaints about a product, the customer can send a detailed explanation of the problem with accompanying pictures.
Always use an address with street + house number + zip code. Courier services need these for their delivery. If your address does not have a house number, choose another address for your order to be delivered on. In case of delivery problems due to the lack of street / house number / zip code or not being at home with repeated delivery attempts, this is the responsibility of the customer. We do not accept returns!
1) Bank transfer Always include your ordernumber as payment reference. For international
bank transfers please be sure to pay for possible additional bank costs.
2) Bitcoin The bitcoin address is linked to the order number. For Bitcoin payments just choose the bank payment option and write ‘Bitcoin’ in the comment and we will send you the Bitcoin address to make the payment to. We use [https://www.coingecko.com/en/price_charts/bitcoin/eur] to calculate the correct amount
3) Monero The paymentID is linked to the order number. For Monero payments just choose the bank payment option and write ‘Monero’ in the comment and we will send you the Monero address to make the payment to. We use [https://www.coingecko.com/en/price_charts/monero/eur] to calculate the correct amount of Monero.
Crypto’s are the method of payment of the future. They are wordwide, incredibly fast, and p2p. Using crypto’s is a choice for freedom. After you used them once they are just as easy to work with as sending an email. Monero is the most secure, private, and untraceable cryptocurrency available. [https://getmonero.org/]. Through a choice of payment providers you can effortlessly pay in many different ways using Bitcoin or Monero as an intermediair without the need of a crypto wallet.
• All orders are shipped with tracking. Tracking code will be provided after
shipment. • For your privacy we use acronyms on all products .
• Grow kit instruction manuals will be provided through email.
• For international orders grow kits and spawn bags will be send and labeled
as cultures of common edible mushroom species. Truffles will be send and labeled
We use 3 fixed Shipping rates: NL € 10, – / Europe-NWS € 15, – / World € 20, – price per order.
Customer Services: firstname.lastname@example.org
We only answer questions concerning orders or order status. We do not answer cultivation related questions.